Buy your ticket!

  • Day Pass
    14 Discount available until 21/2/2019
    • Children and disability discounts available
    • Friday 12€/person - Saturday 16€/person - Sunday 14€/person
  • Weekend Pass
    37 Discount available until 21/2/2019
    • Three-day price
    • Not available at box office

FAQ

Are there different tickets options? Will prices change?

There are one day tickets, group tickets, family package and weekend pass.

Until January 31, 2019 there is a discount on ticket prices. From February 1, 2019, prices will be as the following table:

I purchased a ticket and I can not go … Will I receive a refund?

Unfortunately, we will not give you a refund although you can give it to a friend.

Can I buy my ticket at the ticket office of Feria València the same day?

Yes. But there is no guarantee that there won’t be any long lines. To be sure, we recommend that you buy them online before the show.

If I leave the event, can I get back in?

Yes, but don’t forget to ask for the stamp!

I already have my ticket, how do I get in?

Through the door at Foro Norte (the teleportation machines are planned for 2260). No, seriously, once you have purchased your ticket, we will send you an email with a PDF. You can print it or download it on your phone.

Ticket sales terms and conditions
  • Sales available at the box office Saturday and Sunday until capacity is full
  • No exchanges or returns.
  • Heroes Comic Con Madrid – the organising company – will not be responsible for visitors under the age of 18 years.
  • Discount available for visitors under the age of 14 years.
  • Discounts available for people with disabilities.
Do we have to enter at the same time with the group ticket?

No. Once you buy the group ticket it automatically has 4 tickets so you can enter whenever you want.

I have a day pass. Can I go with my Cosplay?

Of course yes

Do I have to print my ticket?

No need to print it. You can show it on your mobile phone

What are the ticket office opening hours?

At the same time the venue opens: 10AM

Are tickets transferable?

Although there is a name on tickets, they are not transferable.

I purchased my ticket online, but I’ve still not received it. What should I do?

First, check your spam folder. Some mail programs just don’t understand that a mail with your Heroes Comic Con ticket is the most important message of the year for you

But if you still don’t find your ticket, send a mail to heroes@es.conceptum.eu. Our technical team help you as quickly as possible.

Should I get a ticket for children under 3 years old even it is free of charge?

Yes, children born after 24/02/2016 get in free. However, when you purchase your ticket you should get another one for the kid, free of charge.

Is there a special price for children?

Yes, the prices for kids under 14 years old (born after 24/02/2005) are 5 euros (Saturday and Sunday) and 3 euros (Friday)

If I buy a ticket for the signing or for the photo, does it include the event pass?

No, they are different tickets.  First you need a ticket for the entrance and then you need separate tickets for both the photo and/or the signing.

What are the conditions of the singing session?
  • Get on the queue when the signing session starts. Actors leave the signing booth the moment the queue is empty, check the schedule and never arrive at the end time in the schedule or you may miss the sessions.
  • Mobile phones or cameras are not allowed  at the signing booth, as well as taking pictures with the actors
  • The price includes a printed photo of the actor provided by the Organization or an item from the visitor. The guest could reject to sign any material or item that it is not related to professional career.  
  • It is not allowed to give hugs and kisses to the actors
Where can I buy a photo ops or signing?

You can buy a ticket for you photo ops or signing session at our website or in the event

What are the conditions of the photo session?
  • Get on the queue when the signing session starts. Actors will leave the photo booth when the queue is empty, check the schedule, if you come at the end, you may lost the session.
  • Maximum 2 people per photo (plus the actor)
  • The price includes a printed photo and only will be made once. Make sure you get your best smile.
  • Cellphones or cameras are not allowed  at the photo booth
  • Autographs or selfies at the photo booth are not allowed.
  • It is not allowed to give hugs and kisses to the actors
Is there a discount available for people with disabilities?

Yes, there is a discount for people with disabilities

Ponte en contacto

Si quieres ponerte en contacto con Heroes Comic Con Valencia, rellena el siguiente formulario